Frequently Asked Questions
When should I arrive at the dock?
Please arrive at least 15 minutes prior to departure time. During the months of December through April, the traffic on San Carlos Blvd. which leads to Fort Myers Beach can be backed up so plan accordingly. In fairness to all guests, we cannot delay our departure.
What should I wear?
The only requirement we have is that you wear non-marking soft sole shoes. Other than that, check the Fort Myers Beach weather forecast and dress accordingly.
What should I bring?
Bring sunscreen, hat, a small bag for your personal belongings and of course your phone and/or camera. Also bring any beverages, snacks and/or sandwiches if appropriate. We’ll provide a cooler with ice and there is refrigeration on the boat as well.
What shouldn’t I bring?
Avoid coolers with wheels. Small hand held coolers are fine.
What about life jackets?
We will have on board Type 1 U.S. Coast Guard approved life jackets for use in an emergency. For those who consider themselves weak or non- swimmers we have available vest type Coast Guard approved life jackets for adults and youth at no charge. However In the event of an emergency, all passengers will be required to wear the Type 1 life jackets.
Is there an age limitation for passengers?
Yes. We cannot take anyone age 6 and under.
What are your COVID 19 protocols?
Sailing is obviously an open air/outdoor activity. However, we cannot guarantee social distancing due to the size and configuration of the cockpit. The Captain and crew are fully vaccinated. Face coverings are not required but encouraged especially for those who are not vaccinated. Proof of vaccination is not required. Prior to each trip, all high-touch surfaces are sanitized including the head (restroom). Hand sanitizer will be available. Sun Sailing Charters LLC assumes no responsibility or liability for COVID 19 related illness. By making a reservation and as a guest on one of our charters means that you are in agreement with this policy.
What is your cancellation policy?
Since this activity is weather dependent, if we have to cancel for that reason or for something else unforeseen, you will receive a full refund. If you cancel prior to 48 hours of your trip you will also receive a full refund.
How much time do I have to book once I know my trip date?
Your reservation and payment must be made at least 48 hours before your desired trip date.